Published On: August 5ᵗʰ, 2019 19:06

Catalyst 6500 Series SSL Services Module System Message Guide, 3.1

Overview of System Messages

This publication lists and describes the system messages for the Catalyst 6500 series switch SSL Services Module. The system software sends these messages to the console (and, optionally, to a logging server on another system) during operation. Not all system messages indicate problems with your system. Some messages are purely informational, while others may help diagnose problems with communications lines, internal hardware, or the system software.

This publication also includes system messages that appear when the system fails.

This chapter contains the following sections:

•System Message Structure

•Error Message Traceback Reports

System Message Structure

System messages are structured as follows:

FACILITY-SEVERITY-MNEMONIC: Message-text

•FACILITY code

The facility code consists of two or more uppercase letters that indicate the facility to which the message refers. In this publication, the only facility is STE.

•SEVERITY level

The severity level is a single-digit code from 0 to 7 that reflects the severity of the condition. The lower the number, the more serious the situation. Table 1-1 lists the message severity levels.

Table 1-1 Message Severity Levels

Severity Level
Description

0 - emergency

System is unusable

1 - alert

Immediate action required

2 - critical

Critical condition

3 - error

Error condition

4 - warning

Warning condition

5 - notification

Normal but significant condition

6 - informational

Informational message only

7 - debugging

Message that appears during debugging only


•MNEMONIC code

The MNEMONIC code uniquely identifies the error message.

•Message-text

Message-text is a text string that describes the condition. The text string sometimes contains detailed information about the event, including terminal port numbers, network addresses, or addresses that correspond to locations in the system memory address space. Because variable fields change from message to message, they are represented here by short strings enclosed in square brackets ([ ]). A decimal number, for example, is represented as [dec]. Table 1-2 lists the variable fields in messages.

Table 1-2 Representation of Variable Fields in Messages

Representation
Type of Information

[chars] or [char]

Character string

[dec]

Decimal

[hex]

Hexadecimal integer

[int]

Integer

[num]

Number


System Message Example

The following is an example of a system message:

%STE-2-IPC_HEALTH_PROBE: [chars]

•STE is the facility code.

•2 is the severity level.

•IPC_HEALTH_PROBE is the mnemonic code.

•[chars] is the message text.

Error Message Traceback Reports

Some messages describe internal errors and contain traceback information. This information is very important and should be included when you report a problem to your technical support representative.

The following sample message includes traceback information:

-Process = "Exec", level = 0, pid = 17

-Traceback = 1A82 1AB4 6378 A072 1054 1860